Order Entry Analyst

Job Summary

To support a growing team, the full-time Order Entry Analyst will manage order entry, review and approve orders in Salesforce, and handle customer refunds and chargebacks while serving as the primary point of contact for invoiced customers.

Key responsibilities

• Process and approve orders for invoiced accounts, ensuring timely invoicing and billing reconciliations
• Generate invoices and provide billing support to customers, coordinating with internal teams for timely delivery
• Evaluate and process customer refund requests and disputes in compliance with company policies

Required qualifications

• Bachelor's Degree in Business, Finance, or Accounting
• 1-3 years of professional work experience in Finance or Accounting
• Experience with Salesforce and NetSuite preferred
• Proficiency in Microsoft Office Suite, especially Excel
• Strong communication, time management, and decision-making skills