Order Management Associate

Job Summary

To support operations in a remote environment, the full-time Order Management Associate will process and manage orders, handle prior authorization workflows, and communicate with partner companies to ensure timely delivery of medical supplies.

Key responsibilities

• Process and manage orders, including insurance coverage details and documentation requirements
• Support prior authorization workflows by tracking requests and following up until resolution
• Communicate with partner companies and healthcare providers to confirm order details and resolve issues

Required qualifications

• Familiarity with DME and medical supplies
• Experience in RCM, billing, or insurance verification
• Clear, professional spoken English and confidence on the phone
• Excellent written communication skills
• High attention to detail and strong organizational skills