Order Management Coordinator

Job Summary

Working remotely in a full-time capacity, the Order Management Coordinator will monitor, reconcile, and process incoming purchase orders while ensuring accurate data entry into Salesforce and effective communication across departments to enhance customer service.

Key responsibilities

• Validate and process all new and renewal customer orders
• Maintain accurate order data in Salesforce and ensure consistency with the Finance database
• Collaborate with the Sales Team to resolve inconsistencies with purchase orders and communicate daily sales revenue updates

Required qualifications

• Bachelor's Degree or equivalent experience
• Data entry experience
• Customer service experience
• Adept in Microsoft Office and Google Suite, particularly Excel or Sheets
• Comfortable setting and meeting daily and weekly performance metrics