Oregon Certified Revenue Cycle Specialist

Job Summary

Managing patient accounts, the full-time Customer Service Representative (Patient Account Rep 1) will perform electronic customer service duties, ensuring timely payment of dues to the University Hospital while working in a hybrid environment of both in-office and remote tasks.

Key responsibilities

• Submit compliant bills and calculate reimbursement for managed care claims
• Proactively collect payments from third-party payors and resolve billing issues with patients and guarantors
• Analyze accounts for coordination of benefits, denials, and necessary medical records to ensure proper claim processing

Required qualifications

• Two years of recent experience in billing or collecting healthcare accounts, or four years of general collection/billing/customer service experience
• Equivalent combination of education and experience may be considered
• Certification as a Revenue Cycle Specialist (CRCS) required within 18 months of hire