Oregon Licensed Crisis Intervention Specialist

Job Summary

To support a growing crisis intervention team, the full-time Oregon Licensed Crisis Intervention Specialist will answer crisis helplines with compassion, document crisis interactions accurately, and collaborate with coworkers to manage crisis contact flow while working remotely.

Key responsibilities:

• Answer crisis helplines with care and compassion in accordance with training expectations
• Document crisis contacts in an electronic health record system accurately and in a timely manner
• Triage crisis contacts and collaborate with team members to ensure availability for escalated crises

Required qualifications:

• Able to meet Qualified Mental Health Associate requirements
• Knowledge of crisis intervention techniques
• Proficient in a web-based computer environment and multi-line phone systems
• Ability to independently triage crisis contacts effectively
• Strong attendance and punctuality, with a commitment to scheduled shifts