Oregon Licensed Patient Access Specialist

Job Summary

Providing high-quality customer service, the full-time Oregon Licensed Patient Access Specialist will manage patient check-in and check-out, verify insurance information, schedule appointments, and handle a high volume of incoming calls in both an onsite and remote work environment.

Key responsibilities

• Greet patients, confirm appointments, and collect necessary payments while maintaining accurate records
• Provide exceptional customer service to patients and internal staff, addressing inquiries and managing requests efficiently
• Document patient interactions and ensure follow-up communications regarding appointments and care needs

Required qualifications

• Six months of experience in a medical office setting with direct patient contact or one year in a high-volume public contact role
• Basic computer skills with typing proficiency of 30-45 words per minute
• Successful completion of a formal OHSU Administrative Internship Program may substitute for one year of experience