Outbound Sales Manager
Job Summary
Leading a team of Inside Sales Representatives, the full-time Outbound Sales Manager will coach and support 10-15 account executives in a remote environment, focusing on selling Yelp's advertising solutions to small businesses through high-volume outbound cold calling.
Key responsibilities
- Drive daily outbound activity and ensure team members meet or exceed KPIs
- Provide hands-on coaching through call reviews and structured 1:1s to enhance sales skills
- Analyze team performance metrics and implement strategies to improve conversion rates
Required qualifications
- 1+ years of experience managing inside sales teams in a high-volume outbound sales environment
- Familiarity with selling digital products to SMBs and using Salesforce CRM
- Proven success in leading teams in a cold calling environment with a focus on quota achievement
- Bachelor's degree or 3+ years of customer-facing experience with a HS Diploma or GED
- Access to a hardline high-speed internet connection; satellite internet or mobile hotspots are not acceptable
Complete Job Description
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