Outpatient Scheduler

Job Summary

To support patient care and enhance the patient experience, the full-time remote Outpatient Scheduler will manage administrative tasks, coordinate program information, and facilitate communication between patients and healthcare providers.

Key responsibilities

• Perform administrative processes including patient registration, scheduling, and check-in/check-out procedures
• Coordinate patient experiences by providing program information, managing appointments, and ensuring timely follow-ups
• Develop working relationships with interdisciplinary team members to ensure seamless communication regarding patient care

Required qualifications

• High school diploma required; bachelor's degree preferred
• Two years of customer service experience, preferably in a healthcare setting
• Proficiency with software platforms and electronic medical records (EMRs)
• Knowledge of medical, psychiatric, and chemical dependency treatment processes preferred
• Valid driver's license preferred for certain locations, with insurable status by company policy