Owner Relations Agent

Job Summary

To support a growing customer support team, the full-time Owner Relations Agent will manage incoming inquiries regarding revenue, land, division orders, and other related issues while ensuring timely and friendly responses to clients, with the option for remote work.

Key responsibilities

• Answer incoming owner relations calls and log inquiries in a case tracking system
• Build relationships with clients and manage difficult situations with professionalism
• Participate in cross-training to enhance skills and improve customer experience

Required qualifications

• 2-5 years of industry-related experience in revenue accounting, land, or related fields
• Proficiency in Microsoft Office applications and oil and gas software programs
• High School diploma or equivalent
• Strong organizational skills and ability to manage multiple tasks
• Ability to professionally interface with clients over the phone or through email