P2P Appeals Coordinator

Job Summary

Working remotely on a full-time basis, the P2P Appeals Coordinator will manage phone communications with payers to schedule Peer to Peer calls, document information in proprietary systems, and support various departmental functions related to appeals and case entry.

Key responsibilities

• Schedule Peer to Peer calls with CorroHealth Medical Directors and follow up on past scheduled cases
• Document payer call information and enter account statuses into multiple databases
• Provide support for case entry, Peer to Peer, and appeals processes while collaborating with team members

Required qualifications

• High School Diploma or equivalent required; Bachelor's degree preferred
• Prior call center experience preferred
• Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines is a plus
• Proficient in MS Word and Excel, with the ability to utilize formulas and manage multiple worksheets
• Accurate keyboard skills with a minimum typing speed of 30 words per minute