Palliative Care Specialist

Job Summary

To support a dynamic team, the full-time Palliative Patient Specialist will manage patient referrals, serve as a primary contact for patients and families, and ensure compliance with healthcare regulations while working remotely.

Key responsibilities

• Develop and nurture referrals while ensuring accurate documentation and communication across various channels
• Conduct screenings and educational sessions over the phone to assess patient eligibility and maintain relationships
• Collaborate with Palliative, Home Health, Journey, and Hospice teams to expedite access to care

Required qualifications

• High School diploma or GED
• 2 years of experience in Hospice and/or Home Health preferred
• Knowledge of medical terminology preferred
• Proficiency in Microsoft Office Suite, including Teams
• Strong customer service skills and ability to manage concurrent demands