Paralegal Customer Service Specialist
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Job Summary
Combining legal expertise with customer engagement, the full-time remote Paralegal Customer Service Specialist will manage legal drafting and review, provide customer support, and assist with technical setup to ensure client satisfaction and retention in a fast-paced SaaS environment.
Key Responsibilities
- Draft and review legal documents tailored to customer requirements
- Respond to customer inquiries and ensure their requests are handled promptly and accurately
- Support customers in setting up connections between their source code management platform and our services
Required Qualifications
- Prior experience in customer success or a similar role is preferred
- Proficiency in drafting legal documents
- Familiarity with LegalTech concepts
- Excellent written English communication skills
- Highly organized with strong attention to detail
Complete Job Description
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