Paralegal Customer Success Specialist
Job Summary
To enhance customer satisfaction and retention, the full-time remote Paralegal Customer Success Specialist will manage legal drafting, provide customer service support, and assist with technical setup while engaging with clients in a dynamic LegalTech environment.
Key Responsibilities
- Draft and review legal documents tailored to customer requirements
- Respond to customer inquiries and manage requests related to services and account management
- Assist customers in setting up connections between their source code management platforms
Required Qualifications
- Prior experience in customer success or a similar role is preferred
- Proficiency in drafting legal documents
- Familiarity with LegalTech concepts
- Excellent written English communication skills
- Proficiency in modern web tools like Google Docs
Complete Job Description
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