Paralegal with Customer Service Skills
Job Summary
To support a growing LegalTech company, the full-time remote Paralegal with Customer Service Skills will manage legal drafting and review, provide customer support, and assist with tech setup for clients while ensuring customer satisfaction and retention.
Key Responsibilities
- Draft and review legal documents tailored to customer requirements
- Respond to customer inquiries and manage requests regarding services and account management
- Assist customers in setting up connections between their source code management platforms
Required Qualifications
- Prior experience in customer success or a similar role is preferred
- Proficiency in drafting legal documents
- Familiarity with LegalTech concepts
- Strong organizational skills and attention to detail
- Proficiency in modern web tools like Google Docs
Complete Job Description
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