Part-Time Payment Recovery Specialist

Job Summary

To support customer reactivation efforts, the part-time Payment Recovery Specialist will manage client accounts, recover outstanding payments, and enhance customer relationships in a remote setting.

Key responsibilities

• Manage a portfolio of client accounts to identify and recover overdue payments
• Engage with customers to resolve payment issues and enhance overall satisfaction
• Collaborate with internal teams to streamline payment recovery processes

Required qualifications

• Experience in payment recovery or collections, preferably in a B2B environment
• Strong understanding of customer success principles and practices
• Proficiency in using CRM software and payment processing tools
• Ability to work independently in a remote setting
• Familiarity with customer reactivation strategies and techniques