Partner Development Associate

Job Summary

As the first point of contact for partners and prospective customers, the full-time Partner Development Associate will manage a prioritized inbound queue, qualify leads, and ensure a positive first experience while working in a fast-paced environment.

Key responsibilities

• Manage and respond to new leads within the team's service level agreement (SLA)
• Own the qualification and handoff process for high-priority leads, including discovery and routing
• Maintain accurate CRM data hygiene and ensure timely follow-up on all leads

Required qualifications

• 2+ years of relevant customer-facing, partner-facing, or business development experience
• Demonstrated ability to manage a prioritized pipeline and conduct effective discovery conversations
• Strong written and verbal communication skills with the ability to build rapport
• Ability to assess business fit and prioritize follow-up actions
• Familiarity with fintech, payments, and digital asset concepts