Partner Portfolio Excellence Lead

Job Summary

Owning the operational execution of the AMS partner portfolio, the full-time remote Partner Portfolio Excellence Lead will align strategic partners to qualified customer opportunities, manage pipeline health, and facilitate partner business reviews to drive measurable outcomes.

Key responsibilities

• Manage day-to-day execution of the AMS partner portfolio and co-sell motion, aligning partners to customer opportunities
• Collaborate with Services Sales Executives to maintain an integrated view of partner-influenced pipeline and portfolio risks
• Lead partner business reviews, translating portfolio data into actionable decisions and ensuring follow-through

Required qualifications

• 6-8 years of relevant experience in partner management, sales operations, or portfolio management in a technology or SaaS environment
• Strong commercial and financial acumen, including pipeline management and return-on-investment analysis
• Proven ability to synthesize portfolio data into clear recommendations and executive decisions
• Experience leading cross-functional initiatives and coordinating across various teams to align portfolio execution
• Knowledge of ServiceNow's platform, products, and partner ecosystem or ability to quickly develop proficiency