Partner Portfolio Excellence Lead

Job Summary

Owning the operational execution of the AMS partner portfolio, the full-time remote Partner Portfolio Excellence Lead will align strategic partners to qualified customer opportunities, manage pipeline and portfolio health, and drive partner business reviews to ensure effective co-sell execution.

Key responsibilities

• Manage day-to-day execution of the AMS partner portfolio and co-sell motion, aligning strategic partners with customer opportunities
• Collaborate with Services Sales Executives to maintain an integrated view of partner-influenced pipeline and portfolio risks
• Lead AMS partner business reviews, translating portfolio data into actionable decisions and ensuring effective follow-through

Required qualifications

• 6-8 years of experience in partner management, sales operations, or portfolio management within a technology or SaaS environment
• Strong commercial and financial acumen, including pipeline management and return-on-investment analysis
• Proven ability to synthesize portfolio data into clear recommendations and executive decisions
• Experience leading partner business reviews and coordinating across multiple stakeholders in a matrixed environment
• Knowledge of ServiceNow's platform and partner ecosystem or ability to rapidly develop proficiency