Partner Portfolio Excellence Lead

Job Summary

Owning the operational execution of the AMS partner portfolio, the full-time remote Partner Portfolio Excellence Lead will align strategic partners to qualified account opportunities, manage pipeline health, and facilitate partner business reviews to drive measurable outcomes.

Key responsibilities

• Oversee the day-to-day execution of the AMS partner portfolio and co-sell motion, ensuring alignment with customer opportunities
• Collaborate with Services Sales Executives to maintain an integrated view of partner-influenced pipeline, allocations, and portfolio risks
• Lead AMS partner business reviews, translating portfolio data into actionable decisions and ensuring effective follow-through

Required qualifications

• 6-8 years of experience in partner portfolio management, sales operations, or a related role in a technology or SaaS environment
• Demonstrated ability to synthesize portfolio data into clear recommendations and executive decisions
• Strong commercial and financial acumen, including pipeline management and return-on-investment analysis
• Experience leading partner business reviews and coordinating across multiple stakeholders in a matrixed environment
• Knowledge of ServiceNow's platform and partner ecosystem, or ability to quickly develop proficiency