Partner Programs Operations Specialist
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Job Summary
To support partner program operations, the full-time Partner Programs Operations Specialist will manage scheduling, coordination, and reporting tasks in a remote environment for a temporary duration of 8 months.
Key responsibilities
- Plan and execute the cadence of organizational touchpoints, ensuring effective follow-up on action items
- Coordinate cross-team inquiries and escalations, tracking open items against defined SLAs
- Administer the centralized intake process for new requests and maintain documentation for partner and accountant insights
Required qualifications
- 6+ years of experience in business operations, program operations, or project coordination
- 3-5+ years of experience with partner programs, channel programs, or strategic account management
- Experience in a B2B, SaaS, or platform company for 3-5+ years
- Proficiency with operational tools such as Smartsheet, Confluence, Google Workspace, or Salesforce
- Strong organizational skills with the ability to manage multiple workstreams and deadlines
Complete Job Description
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