Partner Services Manager

Job Summary

Serving as the primary liaison between partner stakeholders and internal creative teams, the full-time remote Partner Services Manager will oversee the lifecycle of various initiatives, ensuring smooth communication and project execution from concept to launch.

Key responsibilities

• Lead day-to-day interactions with partner stakeholders and internal teams, addressing inquiries and facilitating problem-solving
• Drive cross-functional alignment among editorial, production, and publishing teams while managing competing demands and shifting priorities
• Build and maintain trusted relationships with partners, translating strategic goals into actionable workflows and managing project timelines

Required qualifications

• 5 - 7 years of experience in project management or account management
• Strong understanding of video production, publishing, and digital content workflows
• Proven ability to influence and align cross-functional teams without direct authority
• Exceptional relationship-building and stakeholder management skills
• Comfortable managing multiple projects and adapting to rapidly changing priorities