Partner Success Guide
Job Summary
Providing consulting and trusted advisor services to partner accounts, the remote Partner Success Guide will manage partner satisfaction by offering software support, training, and strategic revenue growth advice.
Key responsibilities
- Provide first-level support and training to Inntopia partners through inbound inquiries
- Conduct proactive outreach and maintain regular communication with partners
- Assist partners in resolving software issues and share best practices for software use
Required qualifications
- Prior customer service experience via phone and/or in person
- Exceptional partner-focused attitude and relationship-building skills
- Strong technical problem-solving skills and a solid understanding of software
- Ability to manage changing priorities in a dynamic environment
- Willingness and ability to learn new skills as required
Complete Job Description
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