Partnership Director
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Job Summary
Owning the overall relationship and retention strategy for an assigned portfolio of partners, the full-time remote Partnership Director will manage account dynamics, lead renewal processes, and collaborate with Sales to enhance partner value and growth.
Key responsibilities
- Develop and maintain a comprehensive understanding of each partner's institutional priorities and performance metrics
- Lead the renewal process, coordinating with internal teams to ensure timely execution and partner satisfaction
- Conduct business reviews to demonstrate the value of Mainstay's services and assess progress against shared success measures
Required qualifications
- Proven experience in managing complex institutional relationships and account retention
- Strong skills in stakeholder mapping, account planning, and renewal negotiation
- Ability to connect product usage data to measurable partner value
- Experience in collaborating with Sales to identify and pursue account expansion opportunities
- Deep understanding of higher education priorities and institutional decision-making processes
Complete Job Description
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