Patient Access Center Supervisor

Job Summary

Supervising daily operations, the full-time Patient Access Center Supervisor will coordinate staff activities, manage workflow, and serve as a liaison with patients and providers in a primarily remote environment, working Monday through Friday from 8:00 AM to 4:30 PM.

Key responsibilities:

• Coordinates daily activities of the Patient Access Center, including staff scheduling and performance monitoring
• Supervises and trains PAC personnel, ensuring compliance with performance standards and conducting evaluations
• Acts as a liaison with clinics and departments to enhance communication and process improvements

Required qualifications:

• Associate degree in business, healthcare, or related field; Bachelor's degree preferred
• Minimum of 1+ years of supervisory experience in a healthcare environment or 2+ years in scheduling services
• 1-3 years of progressive management experience or demonstrated office management skills
• Understanding of third-party payor and managed care requirements
• Demonstrated knowledge of medical terminology and business office products