Patient Access Consultant

Job Summary

Working remotely, the Patient Access Consultant will manage reimbursement activities, claims assistance, and patient support services, ensuring efficient coordination with patients, providers, and brand teams in a full-time capacity.

Key responsibilities

• Master and perform various services including billing support, claims tracking, prior authorization assistance, and appeals management
• Engage with manufacturer representatives and coordinate services with field reimbursement teams and sales representatives
• Provide exceptional customer service, resolve inquiries, and independently analyze reimbursement trends and delays

Required qualifications

• High school diploma or GED required; a two-year associate's degree or equivalent experience preferred
• Five or more years of progressively responsible experience in a related field
• Extensive knowledge of pharmacy operations and medical claims
• Advanced proficiency in Microsoft Excel, Outlook, and Word
• General knowledge of health care billing required; advanced knowledge preferred