Patient Access Coordinator

Job Summary

To support a growing healthcare platform, the part-time hourly Patient Access Coordinator will manage patient communications, educate them on program benefits, and guide them through registration and eligibility processes while working flexibly between 32-40 hours per week.

Key Responsibilities

• Handle inbound and outbound patient communications, managing approximately 100-125 calls per week
• Follow established scripts and workflows to provide accurate and consistent patient support
• Document patient interactions and escalate complex issues to senior team members as needed

Required Qualifications

• High School Diploma or General Education Degree (GED) required; college education preferred
• Spanish speaking preferred
• Motivated to build a career in patient services or healthcare operations
• Familiarity with performance metrics and ability to meet or exceed expectations
• Comfortable learning new tools and technology and following compliance requirements