Patient Access Coordinator

Job Summary

Managing the registration process for outpatient behavioral healthcare, the part-time hourly Patient Access Coordinator will handle patient intake, document health information, and schedule appointments while working remotely.

Key responsibilities

• Handles a high volume of incoming and outgoing calls to facilitate a positive patient experience
• Accurately documents comprehensive demographic and health information into the electronic health record system
• Schedules appointments based on intake assessments and provider availability

Required qualifications

• High school diploma or equivalent required
• Associate's degree in Health Administration or related field preferred
• One year of customer service or call center experience required, preferably in healthcare
• Knowledge of medical terminology, medical insurance, or medical billing preferred
• Bilingual (Spanish/English) preferred