Patient Access Coordinator

Job Summary

Managing the registration process for outpatient behavioral healthcare, the part-time Patient Access Coordinator will handle a high volume of calls, document patient information accurately, and schedule appointments based on assessments, all while working remotely.

Key responsibilities:

• Facilitates a positive customer/patient experience through effective communication and support
• Documents comprehensive demographic and health information into the electronic health record system
• Schedules appointments based on intake assessments and the provider matrix

Required qualifications:

• High school diploma or equivalent required; Associate's degree in Health Administration or related field preferred
• One year of customer service or call center experience required, with an emphasis in healthcare preferred
• Knowledge of medical terminology, medical insurance, or medical billing preferred
• Experience with Microsoft Office Suite required
• Bilingual (Spanish/English) preferred