Patient Access Representative
Job Summary
Working remotely on a part-time basis, the Patient Access Representative II will manage patient registration and appointment scheduling, ensuring accurate data entry and delivering exceptional customer service while handling a high volume of calls.
Key responsibilities
- Register and schedule patient appointments, ensuring compliance with clinical guidelines
- Verify patient health insurance and maintain accurate records in the hospital's information system, Epic
- Provide outstanding customer service and act as a resource for patients regarding registration and health insurance inquiries
Required qualifications
- High school diploma or GED required
- At least one year of experience as a Patient Access Coordinator
- Ability to type at least 40 words per minute
- Fluency in English; additional languages are a plus
- Strong organizational skills and sound judgment
Complete Job Description
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