Patient Access Representative
Job Summary
To support a growing healthcare team, the remote Patient Access Representative will proactively request and obtain prescriptions and insurance authorizations while ensuring timely and accurate documentation for an assigned portfolio of patients.
Key responsibilities
- Request and obtain prescriptions and authorizations from medical offices and insurance companies
- Follow up with providers and payers to ensure timely receipt of required documentation
- Communicate with patients, provider offices, and internal teams to resolve access-related issues
Required qualifications
- High school diploma or GED required; Associate's degree preferred
- 2+ years of healthcare administrative, medical office, or insurance-related experience
- Experience with insurance authorizations or pre-certifications preferred
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Home health, DME, or enteral experience is a plus
Complete Job Description
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