Patient Access Representative

Job Summary

To facilitate patient access and enhance the patient experience, the full-time remote Patient Access Representative will manage scheduling, registration, benefit verification, and financial clearance while ensuring accurate patient data entry and communication of financial responsibilities.

Key responsibilities

• Facilitate patient scheduling, registration, and benefit verification processes
• Communicate financial responsibilities and payment options to patients, documenting all interactions accurately
• Maintain knowledge of insurance carriers and Medicare guidelines to ensure compliance and accuracy in patient records

Required qualifications

• High school diploma required; some college coursework preferred
• 1-3 years of clerical and customer service experience preferred
• Familiarity with medical terminology and insurance plans is advantageous
• Strong organizational skills and attention to detail
• Ability to effectively communicate with patients and healthcare staff