Patient Access Scheduler

Job Summary

To support a pediatric practice, the full-time Patient Access Scheduler will manage incoming calls, schedule patient appointments across various divisions, and initiate billing processes while telecommuting from 8 am to 5 pm, Monday through Friday.

Key responsibilities

• Answers telephones promptly and professionally, notifying referring offices of patient appointment details
• Schedules, cancels, and reschedules patient examinations, correcting any discrepancies in scheduling
• Participates in educational programs to maintain skills and competency levels

Required qualifications

• Experience in a scheduling or administrative role, preferably in a healthcare setting
• Familiarity with scheduling systems and software
• Knowledge of patient data collection and insurance verification processes
• Ability to work in a fast-paced environment while maintaining professionalism
• High school diploma or equivalent; additional healthcare training preferred