Patient Access Scheduler

Job Summary

To support patient access operations, the full-time Scheduler will manage incoming calls, schedule appointments across various divisions, and initiate billing processes while working remotely during standard business hours.

Key responsibilities

• Answer telephones promptly and professionally, notifying referring offices of patient appointment details
• Schedule, cancel, and reschedule patient examinations, correcting any discrepancies in scheduling
• Participate in education programs to maintain skills and competencies relevant to the role

Required qualifications

• Experience in a scheduling or patient access role within a healthcare setting
• Proficiency in scheduling systems and software
• Knowledge of medical protocols and insurance verification processes
• Ability to work effectively in a remote environment
• Commitment to ongoing education and skill development