Patient Access Scheduler

Job Summary

To support patient access in a telecommuting environment, the full-time Scheduler will manage incoming calls, schedule patient appointments across various divisions, and initiate billing processes by collecting and verifying patient data and insurance information.

Key responsibilities

• Answers telephones professionally and notifies referring offices of patient appointment details
• Schedules, cancels, and reschedules patient examinations while correcting discrepancies in scheduling
• Participates in educational programs to maintain skills and competency levels

Required qualifications

• Experience in a scheduling or patient access role
• Proficiency with scheduling systems and software
• Knowledge of medical protocols and insurance verification processes
• Ability to work Monday through Friday from 8 am to 5 pm
• Commitment to ongoing education and skill development