Patient Access Scheduler

Job Summary

Accepting incoming calls and scheduling patient appointments, the full-time Patient Access Scheduler will utilize scheduling systems and software while ensuring accurate patient data collection and verification in a telecommuting environment.

Key responsibilities

• Answer telephones promptly and professionally, notifying referring offices of patient appointment details
• Schedule, cancel, and reschedule patient examinations across various modalities while correcting scheduling discrepancies
• Participate in unit and hospital education programs to maintain skills and competency levels

Required qualifications

• Experience in a scheduling or administrative role within a healthcare setting
• Proficiency in using scheduling software and systems
• Knowledge of medical protocols and insurance verification processes
• Ability to work effectively in a telecommuting environment
• Commitment to ongoing education and professional development