Patient Access Scheduling Coordinator

Job Summary

Working remotely in a full-time capacity, the Patient Access Scheduling Coordinator Infusion will manage scheduling and registration for various outpatient services, demonstrating knowledge of medical terminology and collaborating with team members to ensure high productivity and quality in patient access functions.

Key responsibilities

• Manage scheduling and registration processes for outpatient services including surgery, infusion, and diagnostics
• Collaborate with team members to cross-cover functions and maintain high performance metrics
• Utilize problem-solving skills to address competing priorities and demands in a fast-paced environment

Required qualifications

• High School Diploma or GED; Associate's Degree preferred
• Ability to complete a two-day infusion training and meet production and quality requirements
• Experience with customer service, multi-tasking, and office automation software
• Strong critical thinking abilities, including problem-solving and root cause analysis
• Proficiency in maintaining organized record systems and effective interpersonal communication