Patient Access Services Representative

Job Summary

To support the opening of a new Scottsdale facility, the full-time remote Patient Access Services Representative will manage insurance authorization requests, verify patient insurance benefits, and ensure compliance with billing requirements while training at existing locations until the new site launches.

Key responsibilities:

• Obtain and complete insurance authorization requests, verifying patient insurance and documenting information accurately
• Provide necessary authorization and demographic information to staff and maintain records of all referral activity
• Respond to provider orders for tests and procedures, ensuring timely acquisition of authorizations and staying current on payer requirements

Required qualifications:

• High school diploma or GED
• Minimum of three years of experience in healthcare insurance and/or authorizations
• Advanced proficiency in common office software, including word processing and spreadsheets
• Ability to manage multiple tasks with minimal supervision
• Excellent organizational and communication skills