Patient Access Specialist

Job Summary

To support corporate business operations, the full-time Patient Access Specialist will manage insurance verification, collect payments, and provide cross-functional support to various departments while working remotely.

Key Responsibilities:

• Provide cross-functional support to Operations, Front Office, Central Intake, and RCM using available technologies
• Process daily Batch Eligibility Reports and resolve eligibility exceptions for patient appointments
• Verify insurance coverage and benefits, ensuring accurate information is entered into the PM/EHR system

Required Qualifications:

• Minimum 1 year of physician front office or revenue cycle management (RCM) experience
• High school diploma
• Intermediate computer skills with proficiency in MS Word, Excel, Outlook, and database management
• 2-4 years of physician RCM experience preferred, with an emphasis on centralized insurance verification
• Ability to have financial discussions with patients preferred