Patient Access Specialist

Job Summary

To support patient interactions, the full-time Patient Access Specialist will provide exceptional customer service, manage patient scheduling, and ensure compliance with healthcare regulations while working remotely.

Key responsibilities

• Consistently practice a Patients First philosophy and maintain high standards of customer service
• Collect and verify patient demographic information, ensuring accuracy and compliance with HIPAA regulations
• Interact with various hospital departments to effectively schedule appointments and address patient inquiries

Required qualifications

• High School diploma or equivalent
• 2-3 years of customer service or medical office experience
• Proficiency in computer data-entry and typing at 40 wpm
• Ability to communicate effectively in English, both verbally and in writing
• Excellent organizational and time management skills