Patient Account Analyst

Job Summary

To support the Patient Revenue Management Organization, the remote Patient Account Analyst will manage payer relations, resolve payment issues, and collaborate with internal teams to enhance revenue cycle performance, working Monday through Friday.

Key responsibilities

• Serve as the primary liaison between the organization and governmental/non-governmental payers, developing strong working relationships
• Analyze denial trends and root causes, collaborating with the denial management team to implement process improvements
• Conduct educational in-service meetings and distribute relevant updates to ensure compliance with regulatory changes impacting revenue cycle operations

Required qualifications

• Bachelor's degree in business, healthcare administration, accounting, finance, or a related field
• Minimum of four years of applicable experience in managing complex projects with multiple stakeholders
• A master's degree in a related field can substitute for two years of experience on a 1:1 basis
• Proficiency in relevant software, including Outlook, Excel, and other systems used for revenue cycle management
• Strong understanding of payer billing requirements and reimbursement regulations