Patient Account Representative

Job Summary

Working in a hybrid schedule, the full-time Patient Account Representative will manage billing processes, follow-up, and account resolution for physician claims, ensuring compliance with state and federal regulations while collaborating with various departments.

Key responsibilities

• Contact third-party payers and guarantors to resolve account balances and manage denials
• Document all account activities and correspondence in the client practice management system
• Monitor denials for trends and issues, reporting findings to management

Required qualifications

• High School Diploma / GED or 3 years of relevant equivalent experience in lieu of diploma/GED
• 0-2+ years of experience in office, business, operations, customer service, or healthcare field
• Familiarity with insurance portals and billing processes
• Proficiency in desktop applications, including Word and Excel
• Ability to work independently with minimal supervision