Patient Account Specialist - Ohio
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Job Summary
As a Patient Account Specialist - Ohio, the full-time remote position focuses on assisting patients with billing inquiries, resolving issues, verifying insurance benefits, and identifying coverage details to enhance the patient experience.
Key responsibilities
- Serve as an ambassador for patients by addressing billing questions and resolving issues
- Verify insurance benefits and identify enrollment issues along with available coverage
- Identify deductibles, out-of-pocket expenses, co-payments, and other payor-driven items
Required qualifications
- High school diploma or equivalent
- Medical billing or customer service experience in a physician, hospital, home health, or hospice environment
- Must reside within 60 miles of Toledo, Ohio
Complete Job Description
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