Patient Accounts Receivable Representative

Job Summary

Managing patient accounts receivable, the full-time Patient Accounts Receivable Representative will follow up on outstanding balances, arrange payment plans, and ensure timely payments while working remotely.

Key responsibilities

• Contact patients to discuss outstanding balances and arrange payment plans
• Provide clear explanations of charges, insurance payments, and patient financial responsibilities
• Research and resolve billing discrepancies in coordination with internal teams

Required qualifications

• High school diploma or GED required; Associate's degree in Healthcare Administration or related field preferred
• Minimum of 1-2 years of experience in accounts receivable, billing, or healthcare administration
• Knowledge of insurance billing and payment processes
• Familiarity with HIPAA regulations and patient privacy standards
• Certification in medical billing or coding (e.g., CPC, CCA) is a plus