Patient Accounts Specialist

Job Summary

To support the revenue cycle team, the full-time remote Patient Accounts Specialist will manage accounts receivable follow-up and collection procedures, ensuring timely reimbursement from third-party carriers and addressing denial resolutions and appeals processing.

Key responsibilities

• Assists in maintaining the integrity of the accounts receivable system database, ensuring data accuracy and completeness
• Collects and determines follow-up needed on outstanding accounts receivable with balances less than or equal to $3000
• Follows appeal procedures for denied claims and communicates billing/reimbursement changes to management

Required qualifications

• High School Diploma or GED required; some college preferred
• At least 2 years of collection experience in medical billing operations required
• Experience with automated billing systems, particularly GE IDX and ETM, preferred
• Knowledge of ICD9/10 and CPT4 coding related to third-party carrier reimbursement
• Familiarity with federal, state, and local legal and regulatory provisions related to collection activities