Patient Accounts Specialist

Job Summary

Supporting billing and account follow-up work, the full-time Patient Accounts Specialist will collaborate within the Patient Accounts team to ensure accurate and timely billing for all visits and services.

Key responsibilities:

• Generate daily reports on open patient balances and contact patients with balances greater than $2500 for follow-up
• Collaborate with patients and guarantors to facilitate timely payments or coordinate payment plans as needed
• Process patient refund requests and work closely with third-party billing systems to enhance claims billing accuracy

Required qualifications:

• Prefer a 2-year associate's degree in accounting, business administration, or a related field, or equivalent work experience
• Requires 3 or more years of prior claim submission experience with knowledge of CPT/HCPCS codes, REV codes, and ICD-10 Diagnosis codes
• Prior medical accounts receivable experience, including working with insurance companies regarding claim submission and payment
• Ability to read and understand payer remittance advice and patients' Explanation of Benefits
• Keyboarding skills and basic math skills are necessary