Patient Accounts Specialist

Job Summary

To support efficient billing processes, the full-time Patient Accounts Specialist will manage patient accounts, ensure timely submissions and reimbursements from third-party payers, and maintain accurate account documentation while working remotely.

Key responsibilities

• Determine patient's ability to pay and seek additional assistance through payment plans or uncompensated care
• Resolve billing issues by correcting errors that prevent claims from being processed
• Communicate with payers and patients to address inquiries and follow up on assigned accounts

Required qualifications

• High School diploma or GED required
• Minimum of one (1) year experience in revenue cycle
• Must complete Orlando Health team member development within 6 months of hire date
• Basic knowledge of Microsoft applications (Outlook, Word, Excel, PowerPoint)