Patient Accounts Specialist II

Job Summary

To support the revenue cycle team, the full-time remote Patient Accounts Specialist II will manage accounts receivable follow-up and collection procedures, ensuring timely reimbursement from third-party carriers while resolving denials and appeals effectively.

Key responsibilities

• Perform accounts receivable follow-up and collection activities to secure timely payments from insurance carriers and other payment sources
• Develop and maintain productive relationships with payer representatives to facilitate prompt payment of claims
• Assist in planning and coordinating daily work activities for billing and collection staff to meet departmental goals

Required qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree preferred
• At least 4 years of experience in hospital/physician patient accounts or equivalent experience
• Proficiency in using automated billing systems, specifically GE IDX and ETM
• Knowledge of third-party claims and diagnostic coding, including ICD 9/10 and CPT coding
• Effective negotiating skills to resolve complex billing and collection situations