Patient Accounts Specialist II

Job Summary

To ensure accurate reimbursement for the organization, the full-time Patient Accounts Specialist II will manage billing and collections, resolve payment variances, and communicate with insurance carriers while working onsite in Orlando, Florida.

Key responsibilities

• Resolve inaccurate payments with insurance carriers and ensure compliance with payer contracts
• Analyze underpayments and overpayments to identify root causes and ensure compliance with contractual agreements
• Coordinate duplicate billings and assist with departmental activities to expedite payment of insurance claims

Required qualifications

• High School diploma or GED required; must complete Orlando Health team member development within 6 months of hire
• One year of experience as a Patient Accounts Specialist I or two years in a related field such as medical billing or collections
• Associate degree in Healthcare Administration, Communications, Business Finance, or a related area may substitute for two years of experience
• HFMA Certified Revenue Cycle Representative (CRCR) certification required within six months of hire
• Proficiency in Microsoft applications (Outlook, Word, Excel, PowerPoint)