Patient Advocate

Job Summary

Supporting cancer patients in their hour of need, the remote Member Advocate will educate patients about available services, serve as a first point of contact for inquiries, and assist with care coordination efforts.

Key responsibilities

• Educate patients and their families on the support available through the CancerNavigator Service
• Contact patients to offer support and answer initial inquiries
• Assist with care coordination, including appointment scheduling and insurance-related needs

Required qualifications

• 1-3 years of experience in a patient-facing role, preferably with cancer patients
• Familiarity with various systems, such as call systems and EHR/patient portals
• Experience in outreach to engage patients in programs is strongly preferred
• Spanish fluency is a plus
• A genuine passion for supporting patients and families affected by cancer