Patient Care Coordinator
Job Summary
Passionate about healthcare, the full-time Patient Care Coordinator will manage inbound calls from patients and providers, assist with insurance inquiries, and provide 24/7 triage support in a remote work environment.
Key responsibilities
- Take inbound calls from patients, providers, and members to address healthcare needs
- Assist members with understanding their health insurance and navigating urgent care options
- Provide triage support and prioritize cases for Registered Nurses to offer health advice
Required qualifications
- High School Diploma or General Education Degree (GED) required
- Healthcare experience such as medical front office, PBX/911 operator, or similar roles
- Strong computer skills, including data entry and proficiency in Microsoft Outlook and Word
- Ability to work mid-day and night shifts with alternating days off
- Must provide two 22-inch monitors with HDMI and Display ports
Complete Job Description
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